Privacy Policy

Introduction

FIRST CARE MEDICAL CLINI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Schedule an appointment
• Request information about our services
• Subscribe to our communications
• Interact with our website

The personal information we collect may include:

• Name and contact information (email address, mailing address)
• Phone number (if you choose to provide it)
• Health-related information you choose to share
• Any other information you voluntarily provide

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule and confirm appointments
• Send you health-related information and updates about our services
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (with your consent)

SMS & Text Message Communications

If you opt in to receive text messages from FIRST CARE MEDICAL CLINI, we may send you appointment reminders, health tips, and promotional messages about our medical services via SMS/MMS using an automated telephone dialing system (ATDS).

Message Frequency: Message frequency varies; you may receive up to 4 messages per month.

Costs: Message and data rates may apply depending on your mobile carrier's plan.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, we will send you a confirmation message and you will no longer receive messages from us.

Help: For assistance or questions about our text messaging program, reply HELP to any message or contact us at drsmith@first-care-medical.com.

Consent Not Required: Consent to receive text messages is NOT a condition of purchase or receiving medical services from FIRST CARE MEDICAL CLINI.

Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Protect Your Information

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and providing our services (under strict confidentiality agreements)
• When required by law or to protect our rights
• With your explicit consent

We do not share your mobile opt-in information or text messaging consent data with any third parties for their marketing purposes.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to withdraw consent for SMS messaging (reply STOP)

To exercise these rights, please contact us at drsmith@first-care-medical.com.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

FIRST CARE MEDICAL CLINI
404 South Sutherland Avenue
Monroe, NC 28112
Email: drsmith@first-care-medical.com